bdc33 Privacy Policy

Introduction

bdc33 ("we", "us", "our") is committed to protecting the privacy of every person who visits, registers with, or places a bet on bdc33.vip ("the Platform"). This Privacy Policy describes our practices regarding the collection, storage, use, and disclosure of personal data in connection with the Platform. It applies to all users located in Bangladesh and elsewhere who access our services.

By creating an account or continuing to use bdc33, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, you should discontinue use of the Platform and contact us to request deletion of your account and associated data.

1. Information We Collect

bdc33 collects personal data through several channels when you interact with the Platform. The categories of data we collect include:

• Registration DataWhen you create a bdc33 account, we collect your full name, date of birth, Bangladeshi mobile number, and any additional identity information required to complete KYC verification. This information is required to verify your eligibility, confirm your identity, and comply with our obligations under applicable law.
• Transaction DataWe record all deposits, withdrawals, bet placements, game outcomes, and balance movements associated with your account. This includes the mobile wallet identifiers (bKash, Nagad, Rocket) used for each transaction. Transaction records are retained for regulatory compliance and dispute resolution purposes.
• Technical and Device DataWe automatically collect information about the device and connection used to access the Platform, including IP address, device type, operating system, browser type, screen resolution, and approximate geographic location derived from your IP. This data is used for fraud detection, security monitoring, and Platform optimisation.
• Behavioural and Usage DataWe collect data about how you navigate and use the Platform, including the games you play, the markets you bet on, session durations, click patterns, and feature usage. This information helps us improve the Platform, personalise your experience, and support responsible gaming monitoring.
• Communications DataIf you contact bdc33 support via live chat, email, or any other channel, we retain records of that communication including the content of messages, timestamps, and any supporting documents you provide. These records are used to resolve your query and improve our customer service.

3. Sharing Your Information

bdc33 does not sell personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the purpose concerned:

• Payment ProcessorsTo process deposits and withdrawals through bKash, Nagad, Rocket, and Upay, we share the minimum necessary transaction data (including your mobile wallet number and transaction amount) with the relevant payment processor. These processors handle your payment data under their own privacy policies and are bound by applicable financial regulations.
• Fraud Prevention and Security PartnersWe work with specialist fraud detection and cybersecurity service providers who may receive anonymised or pseudonymised data to help identify suspicious activity, prevent account takeovers, and protect the integrity of the Platform. No directly identifiable personal data is shared with these partners beyond what is strictly necessary.
• Legal and Regulatory AuthoritiesWe may disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, court order, or in connection with a lawful investigation into suspected money laundering, fraud, or other criminal activity. bdc33 will not notify you in advance of such disclosures where doing so would be unlawful or would prejudice an ongoing investigation.

5. Data Retention

bdc33 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Specifically: account and identity data is retained for the duration of your membership and for a minimum of five years following account closure to satisfy anti-money laundering record-keeping obligations; transaction records are retained for a minimum of five years from the date of each transaction; communications data is retained for two years from the date of the communication; technical and device data is retained for a rolling twelve-month period unless required for an ongoing investigation.

When the applicable retention period expires and no legal obligation requires continued retention, bdc33 will securely delete or irreversibly anonymise the relevant data so that it can no longer be associated with any identifiable individual.

7. Your Rights Over Your Data

As a user of bdc33, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team with your account details and a clear description of your request:

• Right of AccessYou have the right to request a copy of all personal data bdc33 holds about you. We will provide this within 30 days of a valid request, free of charge for the first request in any twelve-month period.
• Right to RectificationIf any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Please provide supporting documentation where relevant to assist us in processing your rectification request promptly.
• Right to ErasureYou may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (where consent was the legal basis for processing), or where processing is unlawful. This right is subject to legal retention obligations — data we are required by law to retain cannot be deleted on request alone.
• Right to Restrict ProcessingIn certain circumstances, you have the right to request that we restrict the processing of your personal data — for example, while the accuracy of data is being contested, or while an objection to processing is being assessed. During a restriction period, we will continue to store your data but will not actively process it beyond what is legally required.
• Right to ObjectYou have the right to object to certain types of processing of your personal data, including processing for direct marketing purposes. Where you object to direct marketing, we will stop processing your data for that purpose immediately. Other objections will be considered on their merits and balanced against our legitimate interests and legal obligations.

9. Protection of Minors

bdc33 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we discover that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account without notice. If you are a parent or guardian and believe that a minor in your care has registered with bdc33, please contact our support team immediately so we can take appropriate action.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal data is being handled, please contact the bdc33 support team. All privacy-related requests will be acknowledged within 48 hours and resolved within 30 days where possible.

Email: [email protected]